Exchange and Return Policy 

                                                                                                 We thank you for choosing Tayba Store to buy 

                                                                                                our products and we are pleased to provide the

                                                                                                     best services to you, we are always keen to

                provide the best services to our valued customers. If you are not satisfied with your purchase from 

                                                                                                     Tayba Store, you can exchange or return the

                                                                                                         product in case: The product has a defect, 

                     a manufacturing defect, or it is not identical to the product you have purchased. The product is          

                       defective as a result of shipping or packaging. Theproduct is not identical to the one you have 

                                                                                              purchased The customer has the right to recover 

            the value of the product or replace it with another product. Return or exchange is made within 7 days from the date of delivery of the product, 

                   considering the followings: Attaching the original purchase invoice when returning or exchanging. 

                     The product must be in its original condition and has not been used. The product must be in its 

                                                                                                 original packaging, with all product labels on it, 

                   and not be damaged in any way. Products that cannot be exchanged or returned are underwear 

              products after they have been opened or used. The product should never be used by the buyer. In 

                                                                                              case that the buyer wants to exchange or return 

                                                                                                     the product for any reason other than those 

                    mentioned above, they should contact the customer service in Tayba Store, and the return and 

                                                                                             shipping cost belongs to the buyer. Note: In case 

                                                                                              that the request for exchange or return is due to 

         the presence of a defect or problem in the product, Tayba Store reviews the request and examines the                   product after returning it from the customer's side. If Tayba Store finds that the buyer violates the 

                                                                                              terms and conditions of the exchange and return 

                                                                                            policy and that the defect has been caused to the 

                                                                                             product as a result of a misuse on the part of the

                                                                                                        buyer, then we have the right to reject the 

                                                                                            exchange or return request and charge the buyer 

            the value of the damage to the product. In case that the request for exchange or return is due to any

                                                                                                 defect in the product or its non-conformity with 

       the selling specifications, Tayba Store checks the product and if it is found that, the defect is due to the   product, Tayba Store bears the shipping, 

                                                                                                return and exchange costs. Refund Policy After 

                receiving a request to return the value of purchases of one of the products and after contacting us, 

                                                                                                    we will send an email to you or communicate 

                       with you to inform you that your request has been received, and we will also inform you of the 

                  status of your request. If the exchange or return is approved by Tayba Store, your request will be 

            processed as soon as possible and you can receive your money through the same payment method 

                                                                                                     with which it was paid, and the return of your 

                                                                                                 product must start within 25 working days from 

               the date the product is shipped from you to Tayba Store. The customer has the right to recover the 

                                                                                                       price of the product in full if the product they 

                                                                                                received has a defect or a manufacturing defect, 

                                                                                                      or if the product is in violation of the product 

                                                                                                     description on the product page in the Tayba 

                                                                                                     Store. If the amount due is not refunded, first 

                                                                                                 check your bank account and then contact your 

                                                                                                  credit card company, as it may take some time 

                                                                                                before the amount is sent to your bank account. 

                                                                                                Email: [email protected]  [email protected]

                                                                                                         com Phone: 00905526550000